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Frequently Asked Questions

Opening Hours

Our customer care team is available:

Monday to Friday: 9:00 AM to 6:00 PM ET
Saturday: 8:00 AM to 8:00 PM ET
Sunday: 8:00 AM to 8:00 PM ET

Need help outside these hours? You’re always welcome to email us. We’ll get back to you as soon as we can.

Customer Service ♡

Have a question about your order, sizing, shipping, or returns? Our team is here to help

You can contact us anytime at:

info@thehartwellfamilyvermont.com

We always do our best to reply as quickly as possible

Join us for first access

Be the first to discover new arrivals, special offers, and a little style inspiration from The Hartwell Family Vermont.

Email

Win a $250 dollar gift card - valid across our entire store.

Menu

Shipping policy
Returns and Refund Policy
Privacy Policy
Terms of Service
Contact Information and Legal Notice
Payment policy
Cookie policy
Subscription policy
Frequently Asked Questions

Opening Hours

Our customer care team is available:

Monday to Friday: 9:00 AM to 6:00 PM ET
Saturday: 8:00 AM to 8:00 PM ET
Sunday: 8:00 AM to 8:00 PM ET

Need help outside these hours? You’re always welcome to email us. We’ll get back to you as soon as we can.

Customer Service ♡

Have a question about your order, sizing, shipping, or returns? Our team is here to help

You can contact us anytime at:

info@thehartwellfamilyvermont.com

We always do our best to reply as quickly as possible

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